Ebay does not read here, but the simple answer us if you do not like the offer decline and make a counter offer.

This buyer protection fee is not liked by buyers or sellers, and as it is not for the Money Back Guarantee which is free, it in my opinion is a back door way to make money for services which are hardly likely to be used.

This is what it covers -

What does Buyer Protection include?

With Buyer Protection, you benefit from:

• 24/7 customer service: Get support around the clock if you need help.
• Risk monitoring and fraud detection: We actively monitor marketplace activity to identify risk and potential fraud and take action to keep you protected.
• Secure transactions: All payments are encrypted end-to-end and handled by our trusted payments partners.

Hardly worth the paper it is not printed on, with hopeless customer service.