@stepow_5039 wrote:

Thanks for your reply. 

 

The value is almost £1000 so obviously losing both the item and the money is ridiculous. I have spoke to Action Fraud who have said this is a case they can investigate. Seems like this is too easy for scammers.

 


I can't see Report Fraud (new name for what used to be known as Action Fraud) investigating this, it's a reporting website and there's no proof of any criminal activity on the buyers part anyway. They opened an eBay return for an item that's not as described and got a full refund. Unfortunately, because you didn't accept the return they've also ended up with the card, and you need to focus on getting this back.