Duty and Tax

celestial-61
Contributor

‎21-03-2026 12:26 PM

FedEx delivery are purchasing me for payment for goods purchase in Japan.

I paid all the asking price invoice to me by the seller.

Now I receive this invoice by FedEx requesting to pay another £38.97. Please help, I am confuse.

 

Many thanks

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0 Helpful

papso22
Experienced Mentor

‎21-03-2026 12:29 PM

If you didn't pay the tax when you checked out, it is payable when your goods enter the country.

 

If you don't pay then you won't get the goods and won't be able to claim a refund through ebay.

celestial-61
Contributor
In response to papso22

‎21-03-2026 12:37 PM

Thank you for your reply. Usually, 20% tax is alway added the payment. But this instance no addional payment was added.

The seller did not include another payment later on.

Please help

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jckl1957
Experienced Mentor
In response to celestial-61

‎21-03-2026 12:47 PM

What was the item number?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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*vyolla*
Pro Mentor

‎21-03-2026 1:25 PM

If your item was over £135 then eBay don't collect the import fees because Customs Duty would also be applicable.

 

It's payable this end.

 

 

celestial-61
Contributor
In response to *vyolla*

‎21-03-2026 7:49 PM

Many thanks

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john1297576
Pro Mentor

‎21-03-2026 9:42 PM

If an item bought outside the UK has import duty to be paid, if being delivered by Royal Mail then they require payment before delivery.

 Couriers tend to deliver then invoice for Customs Duty.

It is really up to buyers to be aware that buying anything outside the UK will incur  VAT or import duty.

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