@sulin_3775 wrote:
That us a no brainer. In my case the seller has stated that he will deduct £3,25 off my refund which is audacious given the headphones is not as described . Hence why i need to speak with an advisor. 🙄. I would like to return the item and receive a FULL refund
Then follows the return instructions and open an eBay return. It doesn't matter what the seller says. If the headphones aren't as described and you follow the correct returns process you'll receive a full refund.
You don't need to speak with an advisor.
