Ebay MBG is all over ebay.

As long as used correctly, seller provides returns label, you post back for full refund.

Your last negative feedback says seller refunded you without needing to return item.

Regards your friends phone, all was explained before.

https://community.ebay.co.uk/t5/Member-To-Member-Support/Ebay-reported-for-breaching-privacy-laws-an...