Can anyone explain the following please?
I offer free postage but I have only just noticed an oddity on some of my listings. It depends on which page I look at but this is what I have noticed.
When I click on ‘My Ebay’, then click ‘Selling’, the ‘Selling overview’ page comes up. Bearing in mind I offer free postage I do not know why, but some of my listings on this page show the asking price ‘+ postage’. On that same page, if I then click the blue ‘Active’ button, the listings that had incorrectly shown ‘+postage’ now show the asking price ‘+postage (you pay)’, ie free postage, which is correct.
An example is shown below.
Listing renews in 1d £44.99+ postage | £44.99 Buy It Now Or Best Offer + free postage (Free for buyer, you pay) |
Above details are what is shown on the Overview page. | Above details are what is shown on the Active page |
If buyers see incorrect information, they think they need to add on additional postage cost, as this could deter some people from making an offer.
Do I need to change/revise anything or do I need to speak to Ebay?
Many thanks.
