Refund only received for half of order

ba_moim_hzkaee
Contributor

‎03-03-2026 6:28 PM

Bought 2 items off a seller i didn't receive so eBay gave me a refund but for only 1 item instead of the 2 items. But they were both on the same order.

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tobiasd4
Experienced Mentor

‎03-03-2026 7:47 PM

If they were separate listings, you need to open 2 cases.

Try opening case for item not refunded now.

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ba_moim_hzkaee
Contributor
In response to tobiasd4

‎03-03-2026 8:05 PM

Thank you for your email and I will try that.
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