I get that but I bougth an air compressor for an old Range Rover and it failed after 6 months and Ebay did nothing as it was past the 30 days and said I had to take it up with the supplier, or my credit card company, the credit card company will do nothing as I didnt pay the supplier directly I paid a 3rd party Ebay wh then release the funds to the supplier so I needed to take it up with Ebay! All of that hassle and loss of money as its a China supplier registered with a UK accountancy somewhere! The are ways around this and you have to play their own game! Most of the items are from different Chinese suppliers but are all the same actual supplier just with muliptle Ebay shops. Same goes for all the scams where you sell and item in good faith with all the pictures and if there is a blemish it stated and pictured yet the buyer can just use it, wear it and break it and then just send it back for a refund, so not only do you lose the money you also lose the item! 

Ive sold quite a few items where this has happened, and the cost of shipping is at my expense also, with several being returned as they arrived late having used Ebays shipping service which I will no longer do in favour of special delivey myself as then it arrives on time and has insurance so if the buyer does complain it arrived damaged then there is some recourse! 

Fact is the other options are no better or worse in terms of protection or service but are cheaper to operate from. Purchasing expensive items on any platform like this is always risky and anything that is like a cosmetic, perfume or relates to health I wouldnt touch as people cant be trusted, that said if its a well known store on any platfrom its safer.

Lets face it Eaby is not in business to help people its just a business that sells advertising space for a fee they dont give a hoot about fair, scams, or anything like that in the same way FB do nothing about fake news scams etc... The only way to make them wake up is to just stop using them. 

This is more aimed at sellers rather than buyers and if the seller all swithc platforms or at least dilute some of their sales to the others then say 20% dip in sales will be noticed. And if sellers add in the fact that there may be less protection on some of the other sales platforms they can build that in and just write off the occasional loss and will still probably be more profitable per item with the lower fees and endless taxations and low service levels Ebay has been shoe horning in over the last few years! Complacancy always leads to a fall! Just look at Tesco and Asda now hving to actively advertise that they are the same price if not cheaper than Aldi or Lidl! They have had years of price fixing across the big 6 and using the extra to dabble in other markets like mobiles and insuracne all being held up by the paying customers. Along comes a couple of Euro stores who just sell food (well some other junk too) but they sell it at fair prices and the others have lost trade and had to adjust, on the flipside the prices in Aldi and Lidl rose as they now had a reasobale customer base to allow some small increases based on loyalty as customer that had switched are unlikely to constantly check pricing. 

It will only take an Elon to build an Ebay equivalent and just do it better and for fixed pricing or something then Eaby will be forced to adapt but until use sellers make the move and vote with our feet, it will continue!