Dear Business Sellers,

This spring, we’re introducing a range of updates, enhanced ways to help you list using market insights, new tools to promote and create offers and a better post-sales experience for sellers and buyers in 2021.

New cancel function for unpaid items:

From early April 2021, we’re gradually introducing improvements to the unpaid item flow where sellers will no longer have to file unpaid item claims against buyers or send buyers payment reminders. You’ll instead be able to manually or automatically cancel the order after 5 calendar days. After cancellation, the item will be automatically relisted and applicable fees returned to the seller.

Find out more

Please refer to the link above to view further information on this topic. By doing this, many questions can often be clarified in advance.

We would also like to ask you to stay on the topic with the discussion, as we will remove deviating contributions - according to our community guidelines.

Kind Regards,

Katie

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