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@acdc9 wrote:

Buyer opened a case when I said received red card, no idea what it was. 

 

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So, you received a red "Something for you" card? The card should tell you where the item is.

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@acdc9 wrote:

I couldn’t offer refund no idea where it was

 

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Where Simple Delivery is concerned eBay are responsible for refunding the buyer if there is a problem with delivery. You shouldn't refund the buyer yourself unless you have the item back.

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@acdc9 wrote:

Sorting office said post office had it. Went back to post office, they found it straight away after royal mail said they had got it. 

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What was it they found straight away at the Post Office; was it the item you sent?

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@acdc9 wrote:

Now awaiting item redelivery, they’ll probably deny it again cost me 64. How can i refund if I don’t know.

 

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Redelivery of what to where? Are you awaiting redelivery of the package you received a red card for?