I inadvertently left a postage option on a listed item (6 piano lids) as well as putting Collection Only and a guy from S Wales bought them - a few hundred miles from me.. Ebay postage was £4.29.  I had no way of getting anything ebay offered to give me a decent price so I did my own research (apparently not encouraged as ebay earn nothing from that..) I enlisted DPD and got a collection from home as the package was 27kg.  I have NO WAY of marking the package as despatched and until the buyer sent me his address, no address to send them to as ebay have chopped off that useful bit of info as well.  So the despatch was due ONE DAY after the sale (despite the sale completing on a Sunday) and I met it ok, the package was delivered the following day and acknowledged as received.  I'm still being asked to send the package because I didn't print ebay's postage label and there's nowhere I can Mark As Despatched. (Ironically I have found that option but it's only on the desktop PC.. and didn't seem to be visible for the past week - maybe my cajoling has made them restore it?)

Ebay have gradually removed more and more from the user and taken any enjoyment out of selling on that platform.  Also theyr'e now hassling you for an upper limit of numbers of items you can sell (30 in a year I believe?) or £1000 before they start telling tales on you.. You can't leave Neg f/b on a lousy buyer (except in the description) and their choices of postage prices are not really close to reality.

Do they ever take notice of the feedback you're allowed to give on their "How did you enjoy the seller experience" page?  I've filled it in three times over this last sale and included my email for a reply but so far the expected 'no response' is all I've had.  One plus to this current debacle is that as a seller I don't have to pay  any fees - they're all hidden at the buyer's expense under the title of 'Buyer Protection Fees' which is a cobbled phrase that means nothing except that the buyer pays.  I wish they'd just stop messing about with things!