One of the things I dislike, and think has a detrimental effect on eBay is the increasing use of AI, by both Sellers and eBay. 

Sellers are becoming very lazy and reliant on AI descriptions, most of which are very generic, and often inaccurate. Yes, the Seller can add important details such the items condition, if it’s from a smoke-free home etc but often they don’t- they just rely on AI. On more than one occasion I’ve had to return purchases because AI has got it wrong (the Region of a DVD for example), or the Seller hasn’t mentioned some damage.

Sometimes AI discrepancies are obvious by  referring to the photos but many Sellers provide only one or two photos, misleading ‘Stock Photos’ or worse, photos from another listing!

As a Seller another thing which is really annoying is that AI tells me many of my items are 30% or more expensive than ‘similar items’ and invites me to reduce my prices. When I check, for most of the items I am actually the CHEAPEST, whilst many of the ‘similar items’ are not comparable (ACCEPTABLE or GOOD condition compared to my LIKE NEW or even NEW, standard editions compared to my 2 disc Special Editions etc).

In general, like the world at large, AI is taken as gospel, when in fact it is very biased, generic, and often wrong!