That is INCORRECT. Evri delivered a parcel purchae of mine to somewhere
other than my property, photo proof of not to my house, and both Evri and
eBay have refused to refund me. Evri told me to go find it and if I couldnt
to contact seller but because of eBay Simple Delivery it is eBay who, as
you say, are responsible. eBay refused my refund saying parcel had been
shown as delivered by Evri. I challenged that and they again refused and
closed my claim. I eventually managed get to speak to an eBay agent who
claimed to be synthetic to my case and said he couldn't change the
judgement but would refer my request further up the chain of command. As I
expected a week later I have heard no more. The lost item luckily had a
value of JUST £20 which I have lost but it could just as easily have been
£200. I have Googled and find that claims for delivery loss on eBay have
gone up significantly since they brought in Simple Delivery and it must be
costing them a fortune which is why I assume they are now starting to
refuse to refund some claims. This of course affects honest sellers and
buyers like me. How long it will be before they realise they can no longer
stand the cost and ditch Simple Delivery who knows