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17-04-2026 2:14 PM
@89tone06 wrote:
IF EBAY INTENDED KEEP MY £670 FOR WEEKS---- THEY SHOULD SAY BEFORE-- NOT AFTER A SALE.
ALSO THEY SAY THE PARCEL WAS NOT DELIVERED--- PUTTING THE BLAME ON OTHERS.
DUE TO THIS, I HAVE MADE WHAT IS NOW A FALSE CLAIM ON THE POST OFFICE. FOR NONE DELIVERY
The Post Office does not handle claims for items lost, damaged or delayed in transit - they just pass such claims on to Royal Mail. If it was a Simple Delivery label - i.e. it had "marketplace seller" printed on it - Royal Mail will not accept a claim from you because the item was sent via a business account. If it was not a Simple delivery label you needed to purchase a service that provided a signature on delivery as the value was over £450.
Why have you made a claim with Royal Mail? Has your buyer opened an "item not received" case?