As my post above says,  yes I do agree with the confusion,  and yes I do agree CS do give various answers to the same question.

We hear this all the time ! 

Is it reassuring, no of course it isn't , but you will usually receive a better response from  members here, with years of experience .

Clarification and explanation of changes  and rules,  and there have been many recently, in my humble opinion, has never been eBay's strong point !  🤔

@finlay5514