@monkeynudger wrote:

I had royal mail lose or steal item when i sent item to buyer and it was never tracked although buyer chose 48hr tracked. Buyer was refunded. 

I have lost cost of my item i posted.

Tried claiming from royal mail claims, they said as i didn't arrange postage i can't claim.

I will never sell on ebay again. 


If you used an eBay Simple Delivery label and your buyer opened an eBay item not received claim then eBay should refund them. What happened?