I completely get the frustration here. It does feel backwards when options like InPost or DHL are added automatically instead of being something sellers can opt into. Most of us have preferred couriers for a reason—cost, reliability, or simply what works best for our workflow—so having to go back and remove unwanted services just adds extra admin.

 

Clear communication would make a big difference. If eBay introduced these options but let sellers choose whether to enable them (rather than switching them on by default), it would feel a lot less intrusive.

 

Your supermarket comparison isn’t far off either—no one wants extra items added that they then have to take out at checkout. It’s not just about inconvenience; it also increases the risk of mistakes if something gets missed and a buyer selects a service you didn’t intend to offer.

 

That said, having more courier options available can be useful, but only when sellers are in control of which ones appear on their listings.

 

Hopefully, eBay takes on board that giving sellers control and proper notice would go a long way here. Would be interesting to hear if others have had issues with buyers selecting these auto-added services.