Refund unused postage label.
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31-03-2026 5:06 PM
I sold an item today (value sold £150) and postage used was simple delivery. EBay charged me £3.45 postage and sent me a QR code for label (get printed at post office).
Now buyer has told me his address on eBay is incorrect and asked if he could send me cost of postage and I pay for postage with correct address.
However I have canceled order - he was refunded £150 - but I’m still charged the £3.45.
Now re-listed and he has purchased again with correct address.
How do I get the unused £3.45 label refunded that has his wrong address on it?
Thanks
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