Ok...So the ongoing saga in finding out from ebay Customer Care, why there's been a sudden drop in sales over the last two weeks.  On friday, I spoke to an agent at ebay Ireland.  She appeared to sound interested, and showed some concern that my sales had dropped sharply, even though my account and listings were all good.

She would pass my concern to IT as she felt that there maybe a gliche on the system, and told me that IT would ring me back.  We all know that IT never return calls, if they even exist, so she assured me that she would ring me today at 10.30am.  Obviously I was deluded to think that she would call, and even cancelled an appointment to take her call.  By 11.00am, I phoned ebay Ireland back, and was told that she would phone me asap, to which I replied - fine, i'll be here until midday.  At one minute to midday, the phone rang twice and when I answered, the caller had hung up.  That was ebay.  I have no trust that ebay can actually do anything that they say.   I've also noticed that the three times that I've contacted ebay about my concerns - the following day I have several sales, and then nothing again.  Have we reached the point of only getting sales, when we complain to ebay to do something?