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@choctaw-blues wrote:

 

Please someone explain to me why I am expected to honour  such a long return process.

 

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The Consumer Contracts Regulations give consumers a  14 day cooling off period during which time they can return most items for a full refund without needing to give a reason. The Consumer Rights Act gives consumers a 30 day short-term right to reject goods that do not conform with the contract which is inline with eBay's Money Back Guarantee.

You can set your return window for remorse returns to 14 days in your return policies.