@luiza_13 wrote:

No really on time - if you count the 16th of Feb as the 1st day, the period time is exceeded. Btw the eBay customer service people refused to answer my question - how they counted the days and is the 16th Feb is the 1st day. 


The day of delivery isn't counted.  It's 30 days after  the date of delivery:

 

Actions & time frames for "not as described" returns

 

Action

Time frame

The buyer requests a return

Start a return request

Latest: