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17-03-2026 4:04 PM
@picklesdp wrote:
I have the same problem. Buyers are getting annoyed at being charged postage multiple times. I tried to get help and the ebay AI stated I had to send the items separately otherwise I was not protected if the items were lost during postage. The new system is terrible for buyers and the environment. You waste so much extra packing materials that it is terrible for the planet. Ebay need to fix this urgently
Not sure if you have seen my above answer @picklesdp to the previous poster, but eBay have ' solved ' the issue of combining postage, except for the ' minor' fact most sellers and importantly buyers are not aware of this.
For Simple delivery transactions and any combined postage to be offered, the buyer needs to place these in the basket first, then proceed to eBay checkout, where the items show that combined postage.
As I explained , perhaps a message at the end of your listings, something like.... ' I am happy to combine postage, but for this to be possible, you need to first place all items into your basket, then at eBay checkout you will be present3ed with a combined postage cost. '
That should work .