As a buyer, Evri have lost my parcel. It was something that I bought from auction, and had been waiting and watching eBay for 6 months before I found the item I wanted. Apparently, as sellers it defaults to Evri under the Simple Delivery system. In my experience and judging by others Evri is the most awful courier company that has ever existed. They have lied on the tracking details and now say it is lost somewhere. As sellers I would suggest you never use them and spread the word so this abomination of a company gets it’s just desserts.  eBay after I raised a lost parcel enquiry have now put me on hold for 10 days. I think they would rather I had asked for a refund. I’m not confident about buying off eBay again.