Hi all,
Glad to hear this is now resolved for the OP. However, I want to jump in to clarify a few bits.
First one is that I've seen multiple people asking where to or how to upload a birth certificate when you have no valid photo ID, and for that you'd just need to upload your birth cert with a utility bill with your current address and the bill cannot be older than 3 months. Also, the name on the birth cert have to match the one on your bill and eBay account, otherwise it will not pass verification, and where to upload it or how to, you'd need to do that the same way you'd for your passport or license, the only difference is that instead of uploading a photo of your passport or license, you'd upload a photo of your birth cert and another one for the utility bill.
If after this the system will not recognize your documents, you can contact us, and depending on each case, you might get a different link where you can upload your documents for further review. However, this is something I've only seen once or twice in all my years here, so it wouldn't be common for it to happen, as the documents are normally accepted straight away as long as they meet the correct criteria.
Second one is the reason why we ask this, this is just to be in compliance with local laws and regulations, this is not just because we want to do it this way.
Hope this helps for future readers,
Marco
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