@doug86-3124 

Just a few prefer it now, some refuse to sell now,  most wish it hadn't changed, but do the best they can with it. EBay isn't tanking, it is holding it's own in the face of more straightforward, younger people, smartphone friendly, platforms, which are different, but definitely no better, no cheaper and with the same ridiculous postage system. 

Your are right that they don't know what they are doing. Copying the opposition is stupid, letting go of your points of difference is stupid. Alienating your long term buyers and sellers is stupid.  It seems that the changes were all about making eBay grow and thrive, but they are not winning that battle. A little bit of wokeness might do them some good if it means listening and understanding.