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@department28 wrote:

It sounds like they were sending large/heavy items that would be too big for Royal Mail, in which case, DHL is the only option available.

You can exclude Evri, but I don't think you can exclude DHL from the Simple Delivery options.

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Or better still, don't use the Simple Delivery at all!

I'm still able to list items without using that abhorrent delivery service. You have to set the item price to over £750 (not including buyer protection fee), it says Simple Delivery is unavailable, that's fine, change the item weight and dimensions to something ludicrous (bigger than what DHL will accept), with that saved then set the price back to what you want and it should show as oversized and unavailable for Simple Delivery. Sorted!!