Hello

 

With regards to Simple Delivery.

 

Just a warning.  I sent a parcel by Simple Delivery - supposedly covered for loss.

 

The parcel didn't arrive - customer rightly claimed from Ebay and got their money refunded.  BUT Ebay then deducted the money for the item from me as I 'couldn't provide proof of delivery'.

 

I appealed their decision (a highly involved and time consuming procedure) reminding them that Simple Delivery meant they claimed for any loss from the courier.  

As I provided proof of postage/collection by the Postman from me, I got my money back but you could tell Ebay weren't happy.

 

I shall also be removing InPost as an option - too risky an option.