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19-12-2025 12:54 PM
Hello
With regards to Simple Delivery.
Just a warning. I sent a parcel by Simple Delivery - supposedly covered for loss.
The parcel didn't arrive - customer rightly claimed from Ebay and got their money refunded. BUT Ebay then deducted the money for the item from me as I 'couldn't provide proof of delivery'.
I appealed their decision (a highly involved and time consuming procedure) reminding them that Simple Delivery meant they claimed for any loss from the courier.
As I provided proof of postage/collection by the Postman from me, I got my money back but you could tell Ebay weren't happy.
I shall also be removing InPost as an option - too risky an option.