What do you mean compulsory in the new year? It's compulsory now, I have
not been able to list an item for a couple of weeks using any other than
simple delivery!

I can't put the actual word in, ebay censors part so the bit in brackets is
an anagram, clue is change the first and last letters. The term is call
en(this)tification its a term for making a website worse just for the sake
of it!