Well that's good news! Yet another surprising turn of face by eBay.

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@louiseb4231 wrote:

I believe the lesson to be learnt for future is any issues with the delivery make sure the buyer selects item arrived damaged instead?

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I wouldn't bother selling a phone worth more than £50 on my private account; they're known as "scam magnets" on these boards. Whilst I have no idea whether your buyer was being honest or not at some point between the Post Office counter and your buyer's living room someone was dishonest. If a buyer was intending to defraud a seller I think it would be very unlikely they would select the only return reason that holds eBay entirely liable for the refund.