Good morning all,

First I marked the phone as stolen using the IMEI with the original network seller so I assume they have blocked it and everything. So for whoever does have it hopefully it is useless unless they have sent it abroad. 

The main update is I have checked my messages this morning and eBay have refunded me! 

"Good news. We've reviewed your case again and will refund £258.93 to you.

After reviewing the case again, we changed the original outcome of the case. This case will not affect your seller level, and any Feedback left for this transaction will be removed.After reviewing the case again, we changed the original outcome of the case. This case will not affect your seller level, and any Feedback left for this transaction will be removed."

Its good that they have finally seen sense even though it took a lot of time and effort to get them to reach this. Thank you for the help everyone. I believe the lesson to be learnt for future is any issues with the delivery make sure the buyer selects item arrived damaged instead?