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28-10-2025 12:27 AM
'To complicate matters, the item I've just sold - that turned out to be about 5% overweight - was a BIN listed well before SD came into being. Let's see what happens! If the buyer is hit with a surcharge, I'm going to let him keep the item and refund the whole cost (£25).'
If your listing was switched over to Simple Delivery, you should be ok with the postage label that SD has 'decided' is correct for your item, even if your parcel is heavier. Not surprisingly, it is this aspect of Simple Delivery that has caused such a lot confusion.
When you list an item, SD automatically selects the postage. Whatever label SD selects, you can go ahead & use, even if your parcel is heavier/bigger than the weight on the SD label - unless it is bigger than the maximum accepted by the courier, ie Royal Mail maximum size 61cm x 46cm x 46cm/weight over 20kg.
Alternatively, if you don't want SD to 'estimate' your parcel weight, you can select your own size/weight when listing. Bear in mind SD might have estimated a lighter size, so it can be cheaper to go with the SD choice... 🤖
Congratulations to those who have got the hang of Simple Delivery... I still feel like I'm at the back of the class, hoping teacher won't ask me anything complicated about it... 😧