@uk2015_perm wrote:

yes I’m going to stop using eBay too . What a stupid idea simple delivery.  They charged my customer 89p for an item using yodel . Nearest yodel to me is 39 mins drive away . My post office is 50 yards away and it’s £4.20 to post parcel . How do eBay think they know the size of package without seeing it . So now I’m going to be out of pocket sending it correctly . 


This seems to be catching alot of people out.  It is nothing to do with Simple Delivery as Yodel isn't one of the carriers used for that.  What seems to be happening is that although the item was listed with the correct postage, in this case Royal Mail 2nd Class Letter (custom postage), when you go to buy the label through eBay the system is for some reason defaulting to Yodel.  You should still be able to change it to the correct postage at that point.

 

Note the postage preferences that you have set in your account only apply to Simple Delivery not custom postage.