@podlingsmum wrote:
I couldn't send it at the post office as I wasn't given a QR code as I had booked collection. I managed to cancel the collection beforehand so they aren't coming with the label. I don't have a printer so I asked customer service. They said it's not possible for me to cancel a collection and wanted to see the email confirmation that it was cancelled. They won't supply a QR code. They said to go to a Xerox store to print it 🤔 or pay 30p to book collection again. What is Xerox as I've never heard of it? Far from simple! They said the only other thing is to cancel the sale and get the buyer to hopefully buy it again. All this rigmarole to make money on labels for ebay.
I'd be making note of the delivery details, paying my own postage to get it to the customer (via whatever method I'd choose) then just get the Simple Delivery label refunded. Then never use Simple Delivery again, as it's more farcical than useful.
