1) I have just had 3 SD refunds in one go - at least 2 older ones are outstanding. Maybe someone is listening.

2) Of all the failings of SD the worst is the inability to combine items post checkout. If  SD stays then that is my top request, and it has to be easy to do as Tracked 24/48 labels can be cancelled up to 14 days after issue, so even EBAY's programmers should be able to identify that Sold items have been combined with a single SD label and automatic cancel the rest. Next up would be to allow cancellation for items that are switched to COLLECT post sale. The same rules to apply to Buyer Pays or Seller Pays postage.

3) CS are awful, they just cut me off with a link to an online page to read, rather than trying to identify and arrange the correction of faults in EBAY's website.

4) Looked at Vinted,  what a horrible site - but I see where EBAYs crass ideas have come from. Both SD and BPF come from Vinted, but surely they cannot be a serious competitor to EBAY.

5) I had no objections to a sellers fee; there should be no differentiation between private and business sellers. We all pay Tax on the income, we are all bound by the Consumer Protection Act - as whilst Trading Standards would not take action against a private person, a private buyer can still cite the Act in the Small Claims Court as an exemplar of good online sales practice. i.e. we should take back sold items without argument, as that is the small price paid for having access to an Online Market Place.