...'have you tried cancelling an sd label. I read that if it,s not used in 14 days, you get a refund, no chance, i have tried cancelling one 6 times and still no refund.'

The refund for an unused label will be automatically refunded if the buyer paid for the postage, but if you offer free postage/seller pays, you have to apply for the refund within 14 days. Did you fill in the 'Request a refund for Simple Delivery' form?

'He could have said he ordered a pink elephant and ebay would agree with him.'

😂

Yes, and even when a sale seems to have gone well, it feels like you have to wait a dog's age for all danger of a buyer piping up to quibble about something has passed...