---

@legalbeaglejohn wrote:

I totally agree.  I selected Royal Mail large 2nd class to ship a CD.  Ebay had suggested a cheaper alternative though I knew that to be insufficient.  When the buyer paid and it was time for me to print postage, I was told the buyer chose Royal Mail 2nd class small parcel, and Ebay wanted another £1.55 from me.  I called Ebay and the person I spoke to basically said simple delivery doesn’t work well with CDs, and that I’d need to manually correct Ebay’s weight estimate of 10 kilos, and I couldn’t do that from the Ebay app!!! In the end, I paid for postage myself ((£2.00; Royal Mail 2nd class large letter) and posted it, so both the buyer and I have paid for postage. Ebay won’t refund me. I’d  suggest we all switch to another selling platform.

---

The CD's that you sold were listed with custom postage, 2nd class Large Letter @ £1.55, not Simple Delivery, hence why you then needed to actually buy the label instead of just being provided with one. 

Royal Mail Standard Tariff services are not available with Simple Delivery, only Royal Mail Tracked.

As the label ended up costing you £2.00 then it appears that the £1.55 listed price was insufficient anyway.