I was charged but didn't use a Simple Delivery Royal Mail label 5 weeks ago.

Have I had a refund? NO

Ebay is an absolute disgrace. I've filled in the refund form, I've contacted CS about 6 times (4 phone calls, 2 emails) and I tell you not one of the calls has given me consistent information. Every one has given different time scales for the refund. 

What is SIMPLE about this. 

I'll probably use ebay to continue to buy some things I can't get anywhere else but I'm never selling on it again. 

Absolute Tossers. (and that's being polite)