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12-08-2025 9:41 PM
@retroman303 wrote:Listing an item with 'Seller pays' postage and Evri de-selected. eBay is recommending Small Parcel up to 1kg. My item exceeds the max dimensions for Small Parcel by 2cm on one dimension (other two are within), but also weighs nearly 3kg.
I posted for advice - was it safe to go with eBay's recommendation or should I switch up to Medium Parcel which my item's size and weight is fully within?
I meant to reply to your original thread about this. I had a lot of my listings switched over to simple delivery automatically more or less all of them at the small parcel rate. I've sent one medium parcel with a small parcel "Marketplace Seller" label and it went fine dropped off at the delivery office with no surcharges for me nor the buyer.
However I know for a fact that if you get the label printed from a QR code at the Post Ofice then it shows the format on the label, so if the size format on your listing was a Large Letter they may check if it fits through the slot (whether they're supposed to or not). Similarly with a Simple Delivery label printed at home the staff in my Post Office have checked that it fits through the Large Letter slot. When I asked why they said that the size showed up on their screen when they scanned it despite it not being shown on the label (this was a few weeks ago)
So basically I think at this point if the parcel is accepted you should be fine, but depending on your Post Office you may have trouble getting them to accept it if it's above the size limit. Personally if I know it's the wrong size I'm just taking it to the delivery office which is not convenient but better that having to try multiple Post Office branches.
It would also be really helpful if ebay would show on a completed order whether they had set the parcel size or whether you overrode their recommendation. I do wonder at this point if anyone is getting surcharged though as I haven't seen any reports of it on the forums.