It does seem a little ambiguous 

it says if you “think” your item “might “ be a different size/weight you “can” change it (not should)

well don’t think it

anyway sometimes you don’t know until it’s packed 

Then they say  if you DO use their recommended you won’t get charges

so ”think”  it’s the recommended size/weight imo 😀 

'I thought ebay were responsible for any errors in weight and size if the seller accepted the recommended postage.  But when listing it says you should make sure you get the weight and size right or you will be charged.'

You're not the only one finding this confusing... 😖

What it seems to mean is that if you let SD 'decide' the weight/size, then even if SD gets it wrong, the postage label can be used, and eBay will sort out the difference. But if you put in your own weight/size and get it wrong, then you will be responsible for the difference and may be charged for the underpayment.

What it is boiling down to, is that SD doesn't want us to do anything for ourselves where postage is concerned... even messaging between buyer & seller is now being 'taken over' by SD.

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@cobwebcottage wrote:

In one word, tracking. SD includes insurance against loss and damage. How can they pay out for loss if the item is not tracked? they would be inundated with false claims.

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2nd class when bought online includes delivery confirmation and the seller should get proof of postage. RM secretly track all items going through their network but they just don't show the journey in the middle on the 2nd class product.

Ebay should accept that for items under £20 in the lower Large Letter rates then going Tracked 48 1Kg is unnecessary and let people pick 2nd class without trying to stupidly police it by category.

They should be ashamed of how stupid they are looking right now.

Why don't you change your account from private to a business account then you can use whatever postage options you want for your side business.

What a daft response, we have to amend our accounts due to them messing with what was a perfectly fine system.

But they said themselves that it was affecting their side business and the easiest way around it for them is to upgrade their account. I'm not sure what is daft about that.

Should ebay fix this or its customers? I think the answer to that is fairly obvious.

Why do i need to look at fees for a business account? Thats completely off subject.

If you can pay the monthly fee and still make money, you can do it. If not, for small or big letters, you can still look for custom postage and IGNORE BIGGER LETTER and you can name your postage. 

Some of us reported eBay to the CMA at the beginning of April.  We have been advised that there is a case open, so we just have to wait and see. 

Vinted have a managed postage system so it can’t be illegal 

however theirs is vastly more inclusive of many couriers and prices are fairly cheap  (the RM ones the same as buying direct though which is still ok)

maybe eBay promised to include more carriers  in the future and that lets them off the hook lol 

No idea 

end of the day if simple delivery works then all is good in the main 

but it isn’t at the moment,  eg for larger heavier parcels  the option doesn’t appear when it should

only reason I can think of is that fixing this is tied to fixing something else and they’re in a pickle

we are in the dark and eBay just say it’s being reviewed (like for 2 months now)