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@cobwebcottage wrote:

In one word, tracking. SD includes insurance against loss and damage. How can they pay out for loss if the item is not tracked? they would be inundated with false claims.

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2nd class when bought online includes delivery confirmation and the seller should get proof of postage. RM secretly track all items going through their network but they just don't show the journey in the middle on the 2nd class product.

Ebay should accept that for items under £20 in the lower Large Letter rates then going Tracked 48 1Kg is unnecessary and let people pick 2nd class without trying to stupidly police it by category.

They should be ashamed of how stupid they are looking right now.