@ruby*ryan wrote:
It does depend on who paid for the label, if the buyer paid, they get the refund. If the seller paid, they get the refund - but it's not automatic, they have to claim the refund.
The problem is this 'simple' delivery is so complicated and different to normal that it's causing sellers such as m_cozzy to suffer actual losses when it doesn't follow their traditional path of logic.
I guess ebay were conflicted in being able to clearly communicate with users because what they are doing is so unreasonable and unsympathetic to people's situation they couldn't admit to the true horror so it was easier to just lie and call it simple and hope they will get away with it as they have in the past with lesser lies.
