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19-05-2025 10:45 PM
eBay have certainly been asleep at the wheel for some time, typical of a large behemoth with a vast and dominant market share. They have allowed Vinted (whilst still a puppy) to wander up and rip a chunk out of their market share and never really seen it coming. Add in a few others chewing away at them and all a sudden the panic sets in - they even called and invited the likes of me to their sellers roadshow in my area, shows they really have had a wake up call.
Their general treatment of sellers has always been very poor, a strategic error in reality, but they haven't cared much about it for many a long year as they have been so dominant. I will still list on eBay and it has it's advantages, but it's no longer the be all and end all, and I've shifted about 35% of my sales to Vinted and to date it's working well. From eBay's perspective that's 35% that isn't theirs to charge fees against any longer, and the real question is how much longer can that continue for the millions of other sellers like myself.
For me, eBay's real challenge is staying relevant, not now, but 5 to 10 years down the line. The go to for selling items for my teenage sons generation is Vinted - as far as they are concerned eBay belongs to their parents generation. I know eBay want to shift the business model to focus on large volume sellers only, but these kind of sellers are multi-platform and sell on several other online marketplaces, and for me that's a dangerous route to travel for eBay.
It's true what the original poster wrote - it was small resellers who built eBay into what it is (some of those original sellers became the power volume sellers), and to simply ignore them is a dangerous strategy. For me (and like millions of others), reselling is a side hustle that I have limited time to allocate to each week, and my sales are circa £6k to £8k on average per year. I'm happy at that as I have aa FT job and a life to lead away from online selling. The recent moves by eBay don't cater for folk like me, my fees are the same as a large seller and I don't have the funds for promoted listings. I do feel like I'm in a forgotten category as far as eBay are concerned - the big question is will they address the issues for sellers like me in an attempt to keep me away from Vinted et al, or do they simply not care......