That is just not acceptable or even a little professional service that eBay are using.It has been aparent for a while now that it is all down hill from now on.
I no longer sell on ebay and I will not buy on ebay. 
I looked on ebay for an item I wanted and then went straight to the sellers website where I bought the item £8.00 cheaper…… We ALL need to do that to send a message to ebay and say loud and clear we will no buy from you anymore.