Hi Kat,

Thanks for your help. I've just tried to apply for a refund via the link you provided, but as I'm applying after the 14 day limit I can't take this matter any further. This is disgusting. It's now cost me £14 out of any money I've made from the sale to ship the item all because I stupidly used a recommended shipper provided by eBay, AND it's taken this long to find a way of applying for a refund. Really stinks

Thanks,

Martin