I agree. I have 90+ long light items to sell. The first 6 i did my own post and am waiting for refunds from Ebay. This weekend I became a business seller as the only solution I could come up with. I have logged a complaint via the chat (but no way to track that) and I spent more than an hour on chat subsequently, trying to create custom postage as a private seller. That scenario is also logged as an issue. To date I have received a standard "holding" message from Ebay. Given the massive number of complaints in this forum, they would appear to take no notice of their customers. Thank you for your reply. Sent from my Galaxy