Why no reply from any e-bay staff about very important question I posted on 17th Dec (183) ???

Have no way of sorting this out before Christmas so am £77.77 out of pocket right on Christmas. Thanks a lot !Have contacted Paypal, bank, and e-bay and this stress has ruined our Christmas.
If not for the so-called Treasure Hunt I would NEVER have bought and paid for item located in Elves village, Greenland.My loss is directly attributable to e-bay's lack of information as to what exactly to expect in the Treasure Hunt. If I had not found 'chat room' I would still be none the wiser. I was defrauded on the first day and NO-ONE seems to care !

UNFAIR TO PENSIONERS