Sorry if someone in the thread has already mentioned this, didn't have time to go through it entirely 😉

Ebay UK number is: 0345 355 3229

Freephone is: 0800 358 6551

I've recently called them quite a few times successfully.

FYI -

An AI automated female voice answers asking you for your date of birth.

Sometimes I've had problems where it is not recognised whether I say it or enter it via the keypad, but after three attempts it goes to the next stage where it asks you how she can help.

Just say what your query is about e.g. refund.

She may say "can I send you a link..." (in regards to the associated query).

You just need to say "No", then your directed straight through to the Ebay Customer Services team (you may have to hold on a little depending on how busy they are, but it's worth the wait).

My experience of the Ebay Customer Services team is that they are outstanding, poilite, understanding, and are REALLY ready to help you with your situation. 

I truly thank the team for sorting out my Ebay issues 😊