Changes to Feedback Page
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28-06-2024 4:01 PM - edited 28-06-2024 4:09 PM
Not often I would complain about some Ebay thing , but the changes to the feeback page won't encourage me to leave feedback at all.
Why: original system presented the whole list, easily scrolled down to leave feedback for all items in the list in one go, whereas the new system involves a page change and reload, twice, for each item, wasting bandwidth, causing more delays and button pressing to get the job done. How complex can we make this, from a designer who must think we all have hours of free of time, just to do feedback. A failure of structured, layered interface design.
While more info could be useful at times, why not have the original, simple version at top level, with a button for each item, to input further info for special cases ?. That is, keep it quick and simple at entry, then drill down for the more complicated cases.
Hopefully, this can be fixed, as it's unwieldy and not good as is...