COMMUNITY MODERATION

LiveMod Application pulls in user content of all types from Facebook, Twitter, Word Press, Jive, LiveWorld applications, and a brand’s custom sites and applications.

While it includes appropriate automation (such as keyword filtering and/or prioritization), more importantly, the LiveMod Application Suite then runs user content by the trained eyes of our moderation staff. Our moderators approve or reject it, escalate as needed, and respond to customers.

Along the way, the system produces moderation and insight tagging reports for client distribution an...

The platform enables human moderation at high speeds, increasing scale and cost efficiency. It allow...