I had another bad review and that made me very angry because it's  again a customer that didn't read the description, was refunded 3 weeks ago and now gives me a bad review. Because I have been selling smelly things and smell is subjective my rating is now very low and it's all for things outside my control.  My other reviews are all excellent because I often go above and beyond to make my customers happy.  Therefore in the new year I will review how I sell on eBay, it's a major blow and disappointment. There is no real support for us sellers, we are regularly scammed, treated unfairly and work hard to make a living.